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Fire & Water - Cleanup & Restoration


Complicated Water Damage Restoration for a New Orleans Condo

Unlike single-family homes in the New Orleans area of Louisiana, condominium structures and their owners have complex issues to deal with regarding water extraction and restoration.

Before SERVPRO of Metairie technicians begin the water damage restoration process in a New Orleans condo unit, an inspection and assessment establish the scope of service. When a building contains multi-stories, common walls, and attic spaces, a significant water leak can affect many homeowners. The negative impact on these residents, not the cause of the plumbing rupture, requires special consideration. Our years of experience and training allow us to communicate with all parties stricken by a damaging water event.

SERVPRO can initiate contact with our customers and their insurance adjuster or property management company to help lay the groundwork for a successful water damage mitigation and restoration service. Though we are not adjusters or agents, by professional and respectful communication we can assist with the claims process and course of action. Saving money with efficient cleanup and restoration also reduces stress and inconvenience to our customers. This communication carries over to adjacent condo-dwellers affected by the leak. We attempt to maintain an awareness that we are doing all that is possible to minimize disruptions. Keeping the lines of communication open with the HOA and all insurance entities help ensure that all parties are satisfied with the outcome of our service.

The Before Photo shows a kitchen where the walls and ceiling space have become soaked from a plumbing leak. Water extraction and drying of the affected areas require the removal of the cabinets, insulation, and controlled demolition of non-salvageable drywall panels. The exposed, wet sections can then be dried using strategically placed air movers and dehumidifiers and then sprayed with an antimicrobial agent to help inhibit mold growth. The After Photo depicts one unit, of many, that has been restored to its preloss condition as much as possible and ready for a rebuild.

SERVPRO of Metairie is available 24/7/365 to assist property owners in the New Orleans area with water damage cleanup and restoration. "Like it never even happened." (504) 468-3046

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