Recent Posts

Leaky Windows?

2/17/2020 (Permalink)

Water leaking out of a window into house Call SERVPRO® of Metairie @ 504-496-0193 today to handle your water isses!

What to Do if There Is a Water Leak Around a Window

The natural elements can wear down the integrity of a home. Over time, the homeowner may notice leakage around a window, which can possibly result in wood rot, mold and water damage. The longer the leak is left unaddressed, the more the repairs will cost.

Locate the Problem

Even a slow drip can mean that more water is sitting inside the wall. Once a homeowner notices moisture trickling from a window when it rains, the first step is to carefully look at the wall around the area to find the source of the leak. However, thanks to gravity, appearances can be deceiving; liquid may pool in one place, but that place is not always the leak's origin.

Two common problem areas are the edge and the rubber seal. The gap between the edge and the surrounding wall is usually sealed with caulk. Eventually, the caulk dries out and begins to peel and chip. Like caulk, the rubber seal situated between the panes and frame can ultimately dry out, creating rips in the rubber.

Gauge the Severity of Damage

Depending on the severity of the damage, the window may need to be replaced. A replacement is usually warranted when decaying or softness is found on nearby surfaces. However, even if the surrounding surfaces seem to be structurally sound, the homeowner should not just re-caulk the gaps without getting an expert's opinion on the full extent of the damage.

SERVPRO® of Metairie Can Help

A specialist at SERVPRO® Metairie can determine whether any ceiling tiles or drywall have sustained damage. After he assesses the situation, the restoration technician will give the homeowner the best remediation option to make the damage disappear. By acting quickly, the homeowner can prevent expensive repairs in the future. SERVPRO® of Metairie is always ready to help the residents of New Orleans and the city's surrounding communities solve their water damage problems.

Trust The Storm Heroes!

2/10/2020 (Permalink)

water damage photo with SERVPRO logo Don't panic! SERVPRO® of Metairie can help! Call us at 504-496-0193

Our SERVPRO® Metairie  Rapid Response Team Can Help You With Storm Damage In Your Property

Even though storm season is wrapping up, a nearby road overflow can cause significant issues in the ground levels of your property. Heavy rainfall results in sewer systems backing up and overflowing with contaminated Black Water. Due to the potentially harmful effects of Black Water, it is essential to hire a professional, qualified technician to help repair and restore your property safely. Indeed, many of your possessions can be salvaged by using professional cleaning equipment promptly.

Where there is Flood Damage in SERVPRO® of Metairie homes, the likelihood of contaminants being spread around the home is high. In the circumstances, it is not uncommon for our technicians to wear Hazmat suits to protect themselves from pathogens during the cleanup operation. We may also have to remove sections of drywall to clean in and behind walls, floors, and fittings. Left behind debris is not only odorous but have the potential to be harmful if not dealt with thoroughly.

For owners who find themselves in this position, it is only natural to immediately assume the worst, especially where personal possessions are concerned. Here at SERVPRO® Metairie we always work with a restore over replace mentality. Unlike other providers, our services are geared toward salvaging as much as possible. We enable our technicians to achieve this by providing them with state-of-the-art cleaning equipment and technology.

We can assess items immediately on site to decide which possessions are salvageable and which need disposal. Generally speaking, porous materials absorb black water making them exceptionally difficult to clean; this could include your carpets or curtains. However, where they are valuable fabrics, we can send them to a specialized facility for mechanical cleaning using Esporta washing machines. These equipment are expensive because they are advanced. However, SERVPRO® of Metairie provides technicians with everything they need to restore items rather than replace them.

Floods are considerable emergencies which is why SERVPRO®of Metairie training involves a rapid-response unit as well as a 24-hour emergency call line. Our skilled specialists are local to the area and can reach you fast to help mitigate loss and reduce the risk of permanent damage.

In an emergency, contact SERVPRO® Metairie at (504) 496-0193 for immediate assistance.

Trust Our Heroes!

1/23/2020 (Permalink)

SERVPRO® house logo Trust our heroes in your time of need! 504-469-0193

Are you a factory owner whose inspection is coming up after damage to your workplace? Or maybe your office is overdue for a professional cleaning? SERVPRO® of Metairie can help in both situations!

You have probably seen our SERVPRO trucks throughout the greater New Orleans area . That's because we are the premier residential and commercial cleaning and restoration service.

We specialize in the following residential and commercial services:

  • Building services
  • Cleaning services
  • Fire damage restoration
  • Mold remediation
  • Storm damage restoration
  • Water damage restoration

While many of you know us for our disaster clean-ups and damage restoration, we excel at far more!

We have experience cleaning:

  • Apartment buildings
  • Government
  • High-rise residential
  • Hotel/Motels
  • Large office/high-rise office buildings
  • Large retail/big-box stores
  • Restaurants
  • Small office buildings  
  • Small retail stores

We also provide the best in commercial cleaning for your Nashville business. Whether you need a preventative maintenance system, electronics restoration or document drying, you can trust SERVPRO® of Metairie. We understand that every hour spent cleaning up is an hour of lost revenue and productivity.

Our other professional cleaning services include the following:

  • Air Ducts and HVAC
  • Bio-hazard and sewage
  • Carpet and upholstery cleaning
  • Ceilings, walls, and hard floors
  • Drapes and blinds
  • Odor removal and deodorization
  • Crime scene cleanup
  • Vandalism

SERVPRO® of Metairie is faster to any size disaster in the Nashville community area because we are locally owned and operated. If you need us anytime, contact us because we have 24-hour/7 days a week emergency service.

Our highly-trained and certified technicians are specialists in using technologically advanced products. We use OSHA-approved cleaning agents, and innovative techniques to restore your home or business to a preloss condition.

You can trust SERVPRO® of Metairie to keep your property’s appearance safe and healthy for your family, staff, and clients. Do you need help with your insurance claims, we provide a stress-free claims process by helping to manage the insurance paperwork process. Call us today!

Call SERVPRO® of Metairie Immediately After A Water Loss Occurs

1/17/2020 (Permalink)

Flooded room and with machine sucking up the access water Call SERVPRO® of Metairie for any help you may need. Our service line is always available day or night! 504-496-0193

Water Damage in Metairie Homes and Apartments Means Higher Humidity Levels

When a broken pipe happens inside your home, water coming out in a steady stream floods the area rapidly. Lost water like this can evaporate fast enough to cause other problems inside your home in Metairie. High amounts of water vapor can lead to a range of issues, from microbial infestations to loosened wall coverings.

We help property owners stabilize their home's humidity levels, which can prevent water damage in Metairie from developing. We use thermal imaging equipment to locate water leaks, trapped water, and areas with higher-than-normal amounts of moisture content. Our drying equipment includes pumps of different sizes, air movers, desiccant machines, and dehumidifiers. Air scrubbers also play a role in making your home secure again, "Like it never even happened."

Water damage that occurs after water loss events can happen anywhere inside the house. Water does not stay confined to only the area where the pipe broke. This is why we use thermal imaging equipment in looking for damaged areas that might remain undetected otherwise. Peeling paint on ceilings is more evident than mold hidden inside wall spaces and under cabinet bottoms. However, both need mitigation and cleanup work to keep your home healthy.

When homeowners call us immediately after an incident, we can extract the water and completely prevent water damage from spreading to other areas of the home. This process may seem highly intensive, but we must ensure that we extract the water as it spreads. Water travels to drier locations steadily, but extraction efforts can significantly slow this down.

Extracting water is only part of the work, and we set up the other machinery to ensure that water cannot settle in any location. Trapping it as either a liquid or as vapor in the air re-establishes dry conditions again. When a slow leak and not a broken pipe with sudden water loss caused the problem, we use similar methods. Either way, we restore dry conditions that protect your home from the effects of water damage.

SERVPRO® of Metairie performs both preventative work against water damage and mitigation where current damage exists. Contact us for more information by calling 504-496-0193.

Is Mold Still An Issue In The Winter?

1/2/2020 (Permalink)

Mold spores with SERVPRO logo Trust the experts at SERVPRO of Metairie for any of your Mold concerns.

Are you wondering if you really have to worry if you can get mold in the winter?

Turning up the heater in the colder months will keep you cozy and warm. However, did you know that this very warmth also creates the perfect environment for a colony of mold? These infestations are both unsightly and unhealthy and can make life truly miserable for those who have allergies to these organisms. A mold colony can also spread quickly and secretly within your walls, compromising their strength and making your home or business unsafe. Mold and mildew, have recognizable differences. Mildew has a flat surface and will appear powdery. It begins growing with white coloration and will become yellow, brown, or black over time, while mold can be a wide range of colors and will have a fluffy appearance. The spores for both are everywhere, even in the air we breathe, and their risk increases when winter arrives since mold and mildew would much rather be where it’s warm when it’s cold outside (just like us).

Here are some tips for mold prevention this winter:

  • Mold and mildew feed on any organic material. Old food, the rug on your kitchen floor, or wooden cupboards - it’s all fair game for these organisms. Make sure surfaces are kept clean and dry and don’t allow food to sit out and become moist and warm.
  • Moisture condenses when it comes into contact with a colder area, so you will most likely see mold or mildew on tile grout, windowsills, and baseboards during the colder months. Taking care of leaks and areas that collect water right away will be a big help in keeping mold from becoming part of the family.
  • Once a colony establishes itself you can’t ever get rid of it completely. Once the moisture, warmth, and food it needs are reintroduced it will simply start to grow again.
  • Windows, exterior doorways, skylights, and indoor plumbing that are not properly sealed will produce conditions that are attractive to mold colonies. 
  • Keeping the air dry in kitchens, laundries, and bathrooms will be a big help when it comes to preventing mold this winter. Running these fans during times when the air is moist will do wonders. You can also use dehumidifiers in your home to prevent mold from establishing itself; follow the established recommendations for keeping your home at the proper level of humidity for this purpose. 

Rest assured you actually don’t have to worry about mold in the winter, if you take the proper steps to prevent it from colonizing.

If you have any concerns or suspect mold growth call SERVPRO of Metairie, and allow us to put your mind to ease and solve your issue. 

Tis' the Season to Protect Your Business!

12/17/2019 (Permalink)

Christmas tree decorated with ornaments with SERVPRO® logo All of us from SERVPRO® of Metairie wish you a happy and safe holiday season!

Avoid Holiday Tragedy in Your Metairie Business

Tis’ the season for festive decorations, colorful lights, and corporate christmas parties. However it is also a time full of tragedy as well. The National Fire Protection Association (NFPA) statistics indicate that 30% of all fires occur during the months of December, January, and February caused by holiday decorations, lights, and Christmas trees. Fire damage is probably the last thing on your companies mind, but you may want to move it up on your list of priorities; preparation is the key!

  • Water Christmas tree regularly
  • Pay attention to Christmas lights and decorations
  • Use candle alternatives
  • Clean Chimney often
  • Use UL-approved lights and cords.

The first 48 hours after a fire often makes the difference between ‘restoring’ vs. ‘replacing’ your property and belongings. SERVPRO® of Metairie provides a timely response with mitigation services ranging from fire, smoke and soot removal, to content claims inventory and document restoration. Here is a timeline to help ease your mind of what should be done before and after SERVPRO® of Metairie arrives:

  1. One Hour: Within one hour from notice of loss, a SERVPRO® of Metairie professional will contact you to arrange for service.
  2. Four Hours: Within four hours of loss notification, a SERVPRO® of Metairie technician will be onsite to start mitigation services.
  3. Detailed Explanation: A trained SERVPRO® of Metairie employee will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.
  4. Pretesting: A SERVPRO® of Metairie employee will begin pretesting for restoration, working from the source of the damage outward.
  5. Eight Hours: Within eight hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.
  6. Cleaning, Restoration, & Deodorization: SERVPRO® of Metairie will work neatly and efficiently to help you regain control of your property. We then use advance restoration techniques to make it “Like it never even happened.”
  7. Final Walk-through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

SERVPRO® of Metairie responds quickly, offering a full line of fire cleanup and restoration services to help you return to your business  as soon as possible. Before risking further damage by attempting to clean up the damage on your own, call the fire damage clean up and restoration professionals at (504)-496-0193 .

We wish you and yours a Merry Christmas and Happy New Year!

Tis' the Season Season for Fires

12/16/2019 (Permalink)

Christmas tree on fire with presents under the tree. With SERVPRO house logo on bottom corner. Don't forget to water your Christmas tree this year!

Avoid Tragedy This Holiday Season!

Tis’ the season for the most wonderful time of the year including candy canes, hot chocolate, presents, santa claus, christmas trees, pretty lights, and cozy nights by fires! However, in the restoration world tis’ the season for fire remediation! You’d be surprise how often christmas trees catch fire. Between 2013-2018, U.S. fire departments responded to an average of 160 home fires that started with a christmas tree. Fire damage is probably the last thing on your mind, but you may want to move it up on your list of priorities; preparation is the key. The first 48 hours after a fire often makes the difference between ‘restoring’ vs. ‘replacing’ your property and personal belongings.

SERVPRO® of Metairie provides a timely response with mitigation services ranging from fire, smoke and soot removal, to content claims inventory and document restoration. Here is a timeline to help ease your mind of what should be done before and after SERVPRO® of Metairie arrives:

  1. One Hour: Within one hour from notice of loss, a SERVPRO® of Metairie professional will contact you to arrange for service.
  2. Four Hours: Within four hours of loss notification, a SERVPRO® of Metairie technician will be onsite to start mitigation services.
  3. Detailed Explanation:  A trained SERVPRO® of Metairie employee will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.
  4. Pretesting: A SERVPRO® of Metairie employee will begin pretesting for restoration, working from the source of the damage outward.
  5. Eight Hours: Within eight hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.
  6. Cleaning, Restoration, & Deodorization: SERVPRO® of Metairie will work neatly and efficiently to help you regain control of your property. We then use advance restoration techniques to make it “Like it never even happened.”
  7. Final Walk-through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

SERVPRO® of Metairie responds quickly, offering a full line of fire cleanup and restoration services to help you return home as soon as possible. Before risking further damage by attempting to clean up the damage on your own, call the fire damage clean up and restoration professionals at (504)-496-0193 

Merry Christmas and Happy New Year!

Content Restoration

11/27/2019 (Permalink)

SERVPRO house logo with fire and water in the background Trust the professionals of SERVPRO N. Kenner Harahan & Lakeview to take care of your belongings!

Disaster occurring in your home is any homeowner’s biggest nightmare. Trust the professionals at SERVPRO of Metairie take the very BEST care of your personal belongings.

SERVPRO of Metairie content restoration from furniture to antiques to artwork and appliances, we'll treat your treasures with the care they deserve. While some items can be cleaned on-site, in many cases we'll need to inventory, pack out and transport the contents of your property to our state-of-the-art facility to ensure the best care possible. We photo document as well as log all of your contents per each individual box. We arrive on-site and inventory all of your personal belongings.We carefully pack all salvable items to transport to our secure warehouse and cleaning facility. Unsalvageable contents are inventoried and discarded. We have trained professionals to help you establish replacement values versus restoration costs. We are also available for pricing of non-salvable inventory items.

For your content remediation call SERVPRO of Metairie at (504)- 496-0193

Let Us Help Keep Your Commercial Pipes from Bursting

11/18/2019 (Permalink)

Water pipe with frozen ice on it with a water flowing out of a crack. Don't get let this be you! Tips and Tricks form SERVPRO of Metairie to prevent frozen pipes.

Tips and Tricks to Prevent Your Pipes from Bursting

As we continue to list safety ideas for you to consider this winter, we have one today that carries a little more potential for costly damage due to the nature of when and where the disaster can occur. Frozen water pipes in your home can be a costly and damaging incident that can be prevented with some vigilance and preventative measures. Yes, even southern Louisiana winters carry the potential to wreak havoc in homes and commercial properties with frozen or burst pipes. So, let’s make sure you are as safe as possible this season by informing you of some well-known tips and popular tricks to keep your water flowing and your pipes safe and sound.

First, let’s talk about the what, how, and why of frozen pipes. As many of you know, when water freezes it expands. In cases of extreme cold, ice can expand to the point of breaking through or bursting your pipes that have water sitting in them.

Crawl spaces, attics, garages and similar places that are more exposed to the outside temperature without insulation are the most likely areas where pipe breakage will occur. So for these areas, it is important to drain the supply lines or remove the hoses that are commonly left in the cold. Swimming pools and water hoses are easy areas to begin the process. Speak to plumber about having insulation, or perhaps a pipe-sleeve, added to trouble areas. Keep the garage door closed if water supply lines are inside.

An area that sees potential for loss every year is families traveling for the holidays, commercial business are vacant during holiday breaks, or even when property managers are taking time off to spend time with family  and pipes bursting when no one will know for an extended amount of time. No one wants to return  after vacation  and see water all over the floor or running water trickling to a standstill. But don’t fear, there are ways to prevent these events as well. It is highly recommended to keep your thermostat no lower than 55 while away from your home or business. Some sources say even while there, keep the same temperature at night as you do during the day. We will leave that to your discretion as it could result in a higher than normal heating bill but possibly prevent a high repair charge.

If you suspect a pipe is frozen but not broken, it is possible to thaw the pipe and resume regular use. An indicator that a pipe is frozen is water trickling from a faucet when it would normally flow fast and free. If you locate a section you believe to be frozen, apply a heating pad or hair dryer while keeping the faucet open. If the water begins to run after some time warming, you found the area!  If you can’t never try something you are not comfortable with. Call a plumber and have an expert do the work. You can also ask for quotes on proper insulation for your pipes so they don’t freeze again in the future.

Enjoy your holidays with a peace of mind that your pipes are safe! If a disaster does occur, SERVPRO of Metairie is ready to help! Call us at (504)-469-0193

Content Restoration

11/18/2019 (Permalink)

SERVPRO house logo with fire flames and water drops in the background SERVPRO of Metairie cares not only about our customers, but their special belongings too.

Disaster occurring in your home is any homeowner’s biggest nightmare. Trust the professionals at SERVPRO of Metairie to take the very BEST care of your personal belongings.

SERVPRO of Metairie offers content restoration from furniture to antiques to artwork and appliances, we'll treat your treasures with the care they deserve. While some items can be cleaned on-site, in many cases we'll need to inventory, pack out and transport the contents of your property to our state-of-the-art facility to ensure the best care possible. We photo document as well as log all of your contents per each individual box. We arrive on-site and inventory all of your personal belongings.We carefully pack all salvable items to transport to our secure warehouse and cleaning facility. Unsalvageable contents are inventoried and discarded. We have trained professionals to help you establish replacement values versus restoration costs. We are also available for pricing of non-salvable inventory items.

For your content remediation call SERVPRO of Metairie at (504)- 496-0193