Recent Posts

Removing Tobacco Odor From Your Metairie Home

4/5/2021 (Permalink)

After years of smoking in a home, walls and contents become blemished and develop bad odors, and professional cigarette smoke odor removal is often necessary. Cigarette smoke also penetrates more odor-absorbing objects, such as carpets, upholstery, bedding, clothes, and many more.  

Additionally, the HVAC system of a building carries the smoke odor and chemicals throughout the structure. The affected surfaces will become unpleasant to look at and the odors may disturb many people.  

Ultimately, tobacco residue is extremely hard to remove and requires professional equipment and services. But, if you want to DIY, here are a few tips for cigarette smoke odor removal.  

DIY Cigarette Smoke Odor Removal from Homes  

To eliminate cigarette smoke odor, you must thoroughly clean the tobacco smoke residue from every surface and corner in the home:  

  • First, open all windows and doors to let as much fresh air in as possible.  
  • Clean or replace the air filters, furnace filters, and AC filters.  
  • Clean walls and ceilings using products with ammonia and glycol — two ingredients that neutralize bad odors. Let the walls dry and check if the odor persists.  
  • If you can still smell cigarette odor after cleaning, repaint the walls and ceilings with latex paint. Use a sealant designed to lock in odors before painting.  
  • Clean everything in the home: floors, windows, carpets, furniture, upholstery, draperies, blinds, and other household surfaces, fixtures, and items.  

Short-term, less expensive, cigarette odor removal solutions  

  • Use an air purifier in your home.  
  • Sprinkle baking soda on the carpets, leave it overnight to absorb bad smells, and vacuum it the next day.  
  • Place saucers of white vinegar/ coffee/ activated charcoal/ citrus peels around the house and leave them overnight to neutralize the smell.  
  • Get indoor plants which can absorb up to 87% of indoor pollutants.  
  • Use scented or non-scented candles.  

Completely removing cigarette smoke odor from a home is a very time-consuming and complicated process. If the situation is severe, call a professional smoke remediation specialist, such as SERVPRO of Metairie, to remove the odor. We provide complete smoke cleaning and sanitation, professional deodorization, as well as duct cleaning services

Commercial Property Spring Checklist For Your Metairie Business

3/25/2021 (Permalink)

As we begin to transition from cold winter temperatures to warmer spring weather, here is a checklist of points on your property to check for winter damage and begin planning repairs. Compared to our typical Louisiana winters, this one has been pretty chilly with events that caused major damage to many homeowners and business owners. 

Here are things to look for during your spring inspection

  • Pipes with minimal water flow
  • Poor drainage pipes
  • Cracks in the foundation, walkways, parking lots, and patios
  • Broken or loose pavement
  • Sinkholes
  • Missing roof shingles
  • Separations or erosion in siding and masonry
  • Rotting or loose boards
  • Chipped paint
  • Broken, cracked, or leaking windows
  • Landscaping debris such as fallen leaves or branches

If you notice any of the damages listed above, you can begin making preparations for repairs. Additionally, be sure to contact your insurance company if applicable. While you may not have noticed the damage until months later, it is still possible you have not exceeded the timeline to file an insurance claim. When in doubt, it never hurts to ask your insurance company if your damage is covered. For any water damage, call your local restoration company SERVPRO of Metairie.

How Doing Laundry Can Wreak Havoc | SERVPRO of Metairie

2/2/2021 (Permalink)

Laundry is not one of those things to set and forget. Most of us throw in the clothes to the washer and dryer and go out to run errands, but within minutes of leaving, your home can be flooded or in flames from the washer or dryer. 

The washing machine in your home has many points where it can cause a flood. The machine's water line can break or starts leaking. Another possibility is the hose hooked up to your washer can actually become detached due to the shaking and shifting of the machine. 

The dryer on the other hand can cause a fire disaster. Fires can easily start from clogged lint in your dryer vent. According to the US Fire Administration, 2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss. Clean your lint catcher each load, and clean your vent pipe yearly. 

SERVPRO of Metairie specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. We are available 24/7 to help restore your laundry room or property. Don't forget February 10th is Home Warranty Day. Be sure to review your policy!

Preventing Storm Damage | SERVPRO of Metairie

2/1/2021 (Permalink)

Rain showers can lead to flooding conditions in Metairie, Louisiana. Follow our tips to help reduce any possible flooding to your home or business.

Watch for Pooling Water 

As it rains look for places around your property where water pools, and channel it away from buildings. Make sure gutters and downspouts are clear of debris and they are directing water as intended.

Maintain Sump Pump 

If you have a sump pump, check to be sure it is operational before water starts rising. Consider a back-up generator to ensure your pump works when you need it most. 

Raise Storage Goods 

Try to keep as few items as possible off the floor. Even small floods can cause large amounts of damage to your items. 

Shut Your Power

As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can safely do so without standing in water. Otherwise, evacuate and contact an electrician.

Consider Flood Insurance 

Homeowner's insurance will not cover floods; so it is recommended to purchase it separately. Flood insurance will provide you the means to respond to a catastrophic flooding event. 

Preparation is Key

Prepare in advance with a SERVPRO® Emergency Ready Profile® (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.

When a flood happens, you need to act fast to dry out any wet items, particularly structural materials like walls and flooring. Call SERVPRO® of Metairie to extract water and make it “Like it never even happened.” 

Got Mold?

1/20/2021 (Permalink)

Are you wondering if you really have to worry if you can get mold in the winter?

Turning up the heater in the colder months will keep you cozy and warm. However, did you know that this very warmth also creates the perfect environment for a colony of mold? These infestations are both unsightly and can cause health effects for those who have allergies to these organisms. A mold colony can also spread quickly and secretly within your walls, compromising their strength and making your home or business unsafe. Mold and mildew, have recognizable differences. Mildew has a flat surface and will appear powdery. It begins growing with white coloration and will become yellow, brown, or black over time, while mold can be a wide range of colors and will have a fluffy appearance. The spores for both are everywhere, even in the air we breathe, and their risk increases when winter arrives since mold and mildew would much rather be where it’s warm when it’s cold outside (just like us).

Here are some tips for mold prevention this winter:

  • Mold and mildew feed on any organic material. Old food, the rug on your kitchen floor, or wooden cupboards - it’s all fair game for these organisms. Make sure surfaces are kept clean and dry and don’t allow food to sit out and become moist and warm.
  • Moisture condenses when it comes into contact with a colder area, so you will most likely see mold or mildew on tile grout, windowsills, and baseboards during the colder months. Taking care of leaks and areas that collect water right away will be a big help in keeping mold from becoming part of the family.
  • Once a colony establishes itself you can’t ever get rid of it completely. Once the moisture, warmth, and food it needs are reintroduced it will simply start to grow again.
  • Windows, exterior doorways, skylights, and indoor plumbing that are not properly sealed will produce conditions that are attractive to mold colonies. 
  • Keeping the air dry in kitchens, laundries, and bathrooms will be a big help when it comes to preventing mold this winter. Running these fans during times when the air is moist will do wonders. You can also use dehumidifiers in your home to prevent mold from establishing itself; follow the established recommendations for keeping your home at the proper level of humidity for this purpose. 

Rest assured you actually don’t have to worry about mold in the winter, if you take the proper steps to prevent it from colonizing.

If you have any concerns or suspect mold growth call  SERVPRO of Metairie, and allow us to put your mind to ease and solve your issue. 

We Are Here For You!

1/5/2021 (Permalink)

When you choose SERVPRO of Metairie as your choice for restoration, you are choosing a company and team that is compassionate, dedicated, honest, reliable, and trustworthy! 

So many residential and commercial users choose SERVPRO of Metairie is because..

24/7/365 Holidays, weekends, before 8AM, After 5PM, we are always answering the phone. What makes SERVPRO special is that even when our office is "closed" we have an answering service to dispatch to our on-call managers. When we are in the office one of our Job File Coordinators, will guide you through the process of what needs to be done to get our team over to your property.

With the 24/7 on-call responsibilities it takes a special type of person. Working with insurance, adjusters, environmental hygienists, local fire/police, and the home or business owners is no easy task! Our team truly is something special, and we are so thankful for them. 

Honestly is our policy SERVPRO of Metairie is always honest. We understand how frustrating it is to deal with water, fire, mold, or storm problems. We want to make all our customers feel comfortable before we even enter the home or business. We will always be upfront with what the damage/costs will look like and provide you with options when we can.

When you have a need for mitigation or restoration, give us a shout. As we said, 24/7/365 we are here for YOU. (504) 496-0193, There is truly no one better than SERVPRO of Metairie.

We’re Local!

1/4/2021 (Permalink)

SERVPRO of Metairie is based right in Kenner, Louisiana. Our warehouse is centrally located in Kenner, which surrounds Metairie, Jefferson, River Ridge, and New Orleans. We recently moved to a new location in Kenner because we were expanding so much we needed more room! Our new warehouse is triple the size to house all of our equipment, office staff, and technicians. 

Because we are centrally located we are familiar with the area and the types of homes and businesses that surround us. The types of homes and businesses drastically differ when you start moving from Kenner to New Orleans. With the older homes in New Orleans, there are a lot more issues we may run into. Such as asbestos, antique parts of the home we need to take extra care of, and the smaller space to work with. Our location also gives us quick access to the major highways and roads to travel effectively throughout Jefferson and the Greater New Orleans Area.

SERVPRO of Metairiehas helped thousands of Mom and Pop Shops, homeowners, renters, and large corporations get back on their feet post-fire, water, storm, or mold damages. 

If you ever experience any type of man-made or natural disaster do not hesitate to call us. We are available 24/7 to offer any help. We also offer COVID-19 cleanings through our CERTIFIED: SERVPRO Cleaned program. We are always able to squeeze you in if you are in an emergency situation. We understand how frustrating it is when you need help immediately and the next available appointment isn’t until a week out.   

Call us in the morning, afternoon, or evening, seven days a week. (504) 496-0193

Commercial Vehicle Water Damage

12/11/2020 (Permalink)

After a long day on the road, one of your employees or yourself may leave the sunroof or window open. Depending on what weather is outside there is a chance your Metairie business’s commercial vehicle may actually have water damage! Especially in the South, mildew and mold can happen when it's hot and muggy outside and the inside of the commercial vehicle is wet.

SERVPRO of Metairie has dealt with maybe water damage claims inside the home, commercial buildings, and commercial vehicles. We always ensure proper deodorization, drying, and getting rid of staining.

Also, don’t forget we offer COVID-19 cleanings for your commercial vehicle as well. Kill two birds with one stone and call us today at (504) 496-0193for any water damage or COVID-19 cleanings you may need.

Ways to (Safely) Deck the Halls This Season

12/9/2020 (Permalink)

Holiday cooking, decorations, Christmas trees, and candles are all major fire hazards that come to play during the holiday season. Check out the below tips on how to safely celebrate the holidays.

  1. Ensure all lights are not frayed or broken and put at most three on one extension cord.
  2. When buying an artificial tree, check for a fire-resistant label. Never place an artificial tree near a fireplace or radiator.
  3. If you are going the live tree route, make sure you buy a healthy tree and water it throughout the season.
  4. If hanging decorations off your roof, make sure your ladder has stable placement and wear traction wielding shoes.
  5. Never light a fireplace if you are hanging stockings in front of it.
  6. Turn holiday lights off when leaving for an extended period of time or going to bed. Your best bet is to use a timer.

SERVPRO of Metairie is here for you and your family the entire holiday season. Whether you burn the Christmas ham and need odor control, or your Menorah tips over and causes a house fire we are the pros in fire, smoke, and water mitigation.

Recover & Reopen Your Business After a Disaster | SERVPRO® of Metairie

11/25/2020 (Permalink)

Building up your own business is an extremely rewarding thing, but when it comes to the possibility of a natural disaster, the future is never certain. Many businesses are permanently derailed by disasters annually due to the difficult task of recovery—but thankfully, risks can be significantly mitigated by planning in advance for how you will recover.

Safety is always the top concern when it comes to preparing your business for the worst, but once your safety plans are in place, you can begin thinking about the physical recovery process. Handling insurance, restoration, communications and applying for disaster assistance can all work together to get your doors reopened faster so you can get back to business.

Get Your Doors Reopened Faster After a Disaster Strikes Your Business

Check in with your insurance and restoration providers. There are many things that might be covered on your commercial policy, but because each one differs, it is best to check with your provider to know for sure. Once you do this, it is time for the restoration to begin—contact your commercial restoration provider quickly so they can begin formulating a response for you.

Make customers aware of the recovery plan. It is smart to get in touch with your customers right away after a disaster so they are aware of what to expect. Social media can provide a simple way to reach people quickly, and can give you the chance to promote any ways that customers can support you during the closure, such as buying gift cards or pre-purchasing items online to help your revenue during a difficult time.

See what disaster assistance you qualify for. After an official disaster event is declared, there will be many resources available to business owners such as disaster recovery loans from the Small Business Administration. These loans tend to be easy to qualify for, carry low-interest rates and can be used for many different expenses that a business owner may incur throughout the recovery process.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.