Recent Posts

Let Us Help Keep Your Commercial Pipes from Bursting

11/18/2019 (Permalink)

Water pipe with frozen ice on it with a water flowing out of a crack. Don't get let this be you! Tips and Tricks form SERVPRO of Metairie to prevent frozen pipes.

Tips and Tricks to Prevent Your Pipes from Bursting

As we continue to list safety ideas for you to consider this winter, we have one today that carries a little more potential for costly damage due to the nature of when and where the disaster can occur. Frozen water pipes in your home can be a costly and damaging incident that can be prevented with some vigilance and preventative measures. Yes, even southern Louisiana winters carry the potential to wreak havoc in homes and commercial properties with frozen or burst pipes. So, let’s make sure you are as safe as possible this season by informing you of some well-known tips and popular tricks to keep your water flowing and your pipes safe and sound.

First, let’s talk about the what, how, and why of frozen pipes. As many of you know, when water freezes it expands. In cases of extreme cold, ice can expand to the point of breaking through or bursting your pipes that have water sitting in them.

Crawl spaces, attics, garages and similar places that are more exposed to the outside temperature without insulation are the most likely areas where pipe breakage will occur. So for these areas, it is important to drain the supply lines or remove the hoses that are commonly left in the cold. Swimming pools and water hoses are easy areas to begin the process. Speak to plumber about having insulation, or perhaps a pipe-sleeve, added to trouble areas. Keep the garage door closed if water supply lines are inside.

An area that sees potential for loss every year is families traveling for the holidays, commercial business are vacant during holiday breaks, or even when property managers are taking time off to spend time with family  and pipes bursting when no one will know for an extended amount of time. No one wants to return  after vacation  and see water all over the floor or running water trickling to a standstill. But don’t fear, there are ways to prevent these events as well. It is highly recommended to keep your thermostat no lower than 55 while away from your home or business. Some sources say even while there, keep the same temperature at night as you do during the day. We will leave that to your discretion as it could result in a higher than normal heating bill but possibly prevent a high repair charge.

If you suspect a pipe is frozen but not broken, it is possible to thaw the pipe and resume regular use. An indicator that a pipe is frozen is water trickling from a faucet when it would normally flow fast and free. If you locate a section you believe to be frozen, apply a heating pad or hair dryer while keeping the faucet open. If the water begins to run after some time warming, you found the area!  If you can’t never try something you are not comfortable with. Call a plumber and have an expert do the work. You can also ask for quotes on proper insulation for your pipes so they don’t freeze again in the future.

Enjoy your holidays with a peace of mind that your pipes are safe! If a disaster does occur, SERVPRO of Metairie is ready to help! Call us at (504)-469-0193

Content Restoration

11/18/2019 (Permalink)

SERVPRO house logo with fire flames and water drops in the background SERVPRO of Metairie cares not only about our customers, but their special belongings too.

Disaster occurring in your home is any homeowner’s biggest nightmare. Trust the professionals at SERVPRO of Metairie to take the very BEST care of your personal belongings.

SERVPRO of Metairie offers content restoration from furniture to antiques to artwork and appliances, we'll treat your treasures with the care they deserve. While some items can be cleaned on-site, in many cases we'll need to inventory, pack out and transport the contents of your property to our state-of-the-art facility to ensure the best care possible. We photo document as well as log all of your contents per each individual box. We arrive on-site and inventory all of your personal belongings.We carefully pack all salvable items to transport to our secure warehouse and cleaning facility. Unsalvageable contents are inventoried and discarded. We have trained professionals to help you establish replacement values versus restoration costs. We are also available for pricing of non-salvable inventory items.

For your content remediation call SERVPRO of Metairie at (504)- 496-0193

Trust SERVPRO of Metairie to Restore Your Home After a Storm

11/14/2019 (Permalink)

SERVPRO logo on the bottom of the image. City in the back with a storm cloud. Let us make your storm damage "Like it never even happened."

Our SERVPRO of Metairie Rapid Response Team Can Help You With Storm Damage In Your Property

Even though storm season is wrapping up, a nearby road overflow can cause significant issues in the ground levels of your property. Heavy rainfall results in sewer systems backing up and overflowing with contaminated Black Water. Due to the potentially harmful effects of Black Water, it is essential to hire a professional, qualified technician to help repair and restore your property safely. Indeed, many of your possessions can be salvaged by using professional cleaning equipment promptly.

Where the is Flood Damage in SERVPRO of Metairie homes, the likelihood of contaminants being spread around the home is high. In the circumstances, it is not uncommon for our technicians to wear Hazmat suits to protect themselves from pathogens during the cleanup operation. We may also have to remove sections of drywall to clean in and behind walls, floors, and fittings. Left behind debris is not only odorous but have the potential to be harmful if not dealt with thoroughly.

For owners who find themselves in this position, it is only natural to immediately assume the worst, especially where personal possessions are concerned. Here at SERVPRO we always work with a restore over replace mentality. Unlike other providers, our services are geared toward salvaging as much as possible. We enable our technicians to achieve this by providing them with state-of-the-art cleaning equipment and technology.

We can assess items immediately on site to decide which possessions are salvageable and which need disposal. Generally speaking, porous materials absorb black water making them exceptionally difficult to clean; this could include your carpets or curtains. However, where they are valuable fabrics, we can send them to a specialized facility for mechanical cleaning using Esporta washing machines. These equipment are expensive because they are advanced. However, SERVPRO provides technicians with everything they need to restore items rather than replace them.

Floods are considerable emergencies which is why SERVPRO training involves a rapid-response unit as well as a 24-hour emergency call line. Our skilled specialists are local to the area and can reach you fast to help mitigate loss and reduce the risk of permanent damage.

In an emergency, contact SERVPRO of Metairie at (504) 496-0193 for immediate assistance.

Say Goodbye to Smelly Funk In Your Metairie Restaurant

10/2/2019 (Permalink)

Women holding her nose Women holding her nose from funky smell.

Does your Metairie  restaurant smell like a bad recipe? Do you have customers come into your place and wrinkle up their nose? Or they walk in and then leave without ordering anything. You know you’re in need of odor removal when customers suddenly lose their appetite when entering your restaurant in Metairie. We know it’s not a pleasant topic, but it’s one we, at SERVPRO of Metairie, have experience correcting! So, how can we help you with your odor problems? Read on and discover 3 ways SERVPRO of Metairie will get your restaurant sweet-smelling once again.

Deep cleaning

Sometimes you need a bit more than the everyday cleaning job your staff does. Just like we do deep cleaning a couple times a year in our homes, it is essential to have this done in our restaurants as well. Restaurants enjoy a thorough cleaning of the floors, drapes, blinds, carpeting, and upholstery. Food smells can become trapped in fabrics leaving a sour or greasy smell. SERVPRO of Metairie has specialty cleaning services to ensure your restaurant gets deep cleaned.

Deodorization

Not only does your Metairie restaurant need a deep cleaning, but it needs an odor removal process using deodorization. Our staff is trained to discover what is causing the odors. This is an important first step in eliminating the odors. Once our staff knows where the smell is emanating from, then we can use the proper formula to remove it. We have several different deodorizing formulas created to get to the source of the bad smells. Odor removal is not just about hiding or covering up offending smells, but it’s essential to go to the root of the problem and neutralize it.

Inspect for mold

Mold is one thing that not only leaves a musty odor, but it has a negative impact on your health. That’s why it’s so important to determine if mold is the culprit and, if so, to begin action right away to combat it. We have tools and equipment that help us determine if there is a mold problem. It doesn’t take much for mold to develop and then spread. If you suspect mold, we will discover the source and work to isolate, then eliminate it.

At SERVPRO of Metairie, we make cleaning and restoration our expertise. We train and educate our staff to combat stinky smells wherever they may be. If you have a restaurant that does not smell too sweet, contact us today at (504)-496-0193

Chose Our SERVPRO of Metairie Rapid Response Team!

9/23/2019 (Permalink)

For New Orleans Properties, SERVPRO Can Mitigate Flood Effects with a Rapid Response

If there is one thing that homeowners in the New Orleans area can count on, it is the ever-present possibility of severe weather. With the often extreme conditions that come with some of the larger systems, circumstances can quickly lean towards conceding for natural disasters to occur. With that in mind, a homeowner should always have the right provisions in place to prevent these disasters from entering their home and creating damage of their own.

Unfortunately, most people do not realize that their New Orleans home is susceptible to flood damages until they have breached the exterior walls and found their way inside. If this occurs, your best bet is to contact SERVPRO immediately so that our rapid response team can get to your home quickly. Preventing damage that could otherwise get avoided is a priority of our team at this time.

Once our technicians arrive at your home, we survey the damage to see what equipment is necessary and the personnel that is a requirement to restore your home. In this process, areas that have allowed water to penetrate the exterior of your home get sealed up to prevent further penetration while the restoration is underway.

Another service provided by our SERVPRO professionals involves moving items, furniture and other contents of your home out of the affected areas to prevent irreparable damage. In many cases, these items must get removed from your home entirely until the restoration completes and the water and lingering moisture have gotten removed. The professionals would then move your contents back to the original positions inside your house, making it even more like the flooding never occurred in the first place. "Like it never even happened."

You cannot always prevent flood damages, even when all of the right steps get taken. Fortunately, this is not something that you have to face on your own. You can always count on the rapid response of our SERVPRO of Metairie water damage restoration specialists. You can reach us anytime you need us at (504) 468-3046.

Informational flood map by clicking.

The Surprising Secret To Dealing With Mold Damage In Metairie

9/13/2019 (Permalink)

An Action Plan To Deal With Mold Damage In New Orleans

Visible mold patches are unsightly, and since most are common in old, rundown properties, people tend to associate the problem with mismanagement. However, no property is immune to this problem, and nowadays you can find mold even in relatively new homes. With a bit of preparation, it is possible to deal with the problem if it affects your Metairie property.

For new homes exhibiting signs of mold damage in New Orleans, it is possible to trace back the issues to the construction phase. Putting up studs, vapor and insulation barriers before the concrete foundation dries sufficiently traps moisture in creating the necessary conditions for mold to flourish. Failure to address such a problem allows the spores to spread causing issues with the air quality. One way to deal with this without tear down is by practicing proper heating and ventilation. Once our SERVPRO technicians inspect your home, we can advise you on how to do that.

Away from construction mistakes, mold also develops whenever the property is exposed to excess water. Therefore, periods when extreme weather events such as heavy downpours or storms are prevalent, there are higher chances of mold infestation. Once exposed to moisture, the spores start growing within periods as short as 48 hours. So fast reaction is necessary if your property floods or if you detect leaks in the plumbing systems. If you inform SERVPRO immediately, our technicians can start remediation procedures such as drying excess moisture fast enough to prevent widespread growth.

In most cases, the areas affected are usually just a small part of a bigger problem. Areas such as wall cavities, attics, and other hidden sections provide the best environment for the spores to flourish. If the remediation steps do not touch these areas, problems like bad odor and damage to the structure persist. When our SERVPRO team handles the process, we check all the hidden spaces. We dry your property and remove any porous materials in the affected areas.

If you have a reason to suspect mold infestation, call SERVPRO of Metairie 504-468-3046

Mold Damage? No Problem!

9/4/2019 (Permalink)

What Are The Correct Steps To Take When You Find Mold Damage in Your Home?

Indoor accumulation of water may lead to mold damage, a situation which can damage your property or lead to health effects. It is possible to prevent or minimize indoor mold growth. However, that is possible if you actively maintain, inspect, and correct your structure for water intrusion challenges. Since not everyone has the skills and tools to do such procedures, you can work with professionals to immediately dry and manage your water-damaged contents in Metairie. 

Our SERVPRO technicians use the right PPE when dealing with mold damage incidents in Metairie. For instance, when the area with the contamination is so large ( over 100 square feet ) we have to follow the OSHA respiratory protection standards. We wear appropriate eye protection, gloves, half-face elastomeric respirators fitted with P-100 filters, and body coveralls with foot and head coverings. 

During the remediation process, we avoid the use of work practices which are likely to generate excessive dust and use dust suppression methods. For instance, we can use a vacuum fitted with a HEPA filter during dust generation or use HEPA vacuum-shrouded tools. Before removing the mold spores, we can gently mist the surface using a detergent solution. 

Our SERVPRO team cleans materials that have the mold contamination using detergents with anti-microbial abilities. If we come across permanently damaged items, we put them in sealed plastic bags and clean the outside of the bags using a damp cloth dipped in a detergent solution. We can also HEPA-vacuum the bags within the work area before taking them out. 

Regardless of the level of mold contamination, our SERVPRO of Metairie technicians always communicate with the occupants of the affected buildings. Communication presents us an opportunity of letting them know about our remediation measures and the duration the process is likely to take. We readily provide copies of all inspection reports upon request and perform group meetings before and after the work to disclose plans and results.

If you think you home or business is infested with mold please call 504-468-3046

If your home gets caught in a flood, count on SERVPRO for assistance.

8/21/2019 (Permalink)

Put your mind at ease and call the professionals at SERVPRO of Metairie

New Orleans floods, a lot. It is almost a normal part of our lives here, so cleaning up from water in our homes is a regular occurrence for residents and restoration services. 


Performing a water cleanup in New Orleans takes much than just a large Water-Vac and a push broom, however. SERVPRO teams have to identify the category of water that floods a home to determine the cleaning method and what precautions they need to take to keep our technicians and the homeowner safe. 
 
Category One is Clean Water. It does not contain waste products. Burst pipes, leaking faucets, and some failing appliances are the usual sources of clean water. Natural disasters can damage roofs and expose homes to rain and snow. This category presents minimal health risks during removal and requires no special requirements for cleanup. If the water flowed over the soil before entering the home, however, it is not considered clean water. As a caveat, if rainwater intruding through the attic soaks through insulation and items, it is not clean water. 
 
Category Two is Gray Water. It is water that was used but does not contain human waste. This category includes water from an overflowing washer that drops detergent-filled water on the floor. An overflowing toilet with no solid waste also is included in this category. Gray water is not a vector for spreading disease, but people can become sick by touching it, drinking it, or walking through it without protective footwear. Carpet soaked in gray water needs thorough cleaning for restoration and furniture needs to be sprayed or wiped down with an anti-bacterial cleaner. 
 
Category Three is Black Water. This unsanitary water often contains human waste and presents a health threat to anyone who comes in contact with it. SERVPRO technicians wear protective gear while removing it from each home. Before starting removal, our teams also spray the surfaces with anti-bacterial and anti-fungal cleaners to reduce the risk. They treat all floodwater as black water since it is impossible to know what it traveled through before it entered a home. Team leaders dispose of carpets soaked in Black Water and only recommend attempting to clean high-value rugs since technicians can lift them from the floor and soaked them in a biocide solution that kills all living organisms. 

SERVPRO cannot emphasize enough the need for grappling with floods differently than from a water line leak. Safety first, and we are proud to help our neighbors.
 
If you are dealing with water intrusion in your home, contact SERVPRO of Metairie to determine the category of the threat to your home and family. Call us today at (504) 468-3046.

GOT MOLD?

8/14/2019 (Permalink)

The warm and humid climate of Metairie provides a welcoming environment for mold spores to grow. Homeowners must be vigilant to control the circumstances that encourage mold damage. If your best efforts fall short and fungal growth results, engaging our highly-qualified mold remediation team is the smart move. 

During a Metairie summer, excessive moisture often increases inside, fueling mold damage as spores settle on an organic surface, absorb available water in liquid or vapor form, and begin to multiply. Mold does not require light to grow, so if the conditions are right colonies can develop between walls, under floors, in cabinets, and above ceilings. Our technicians are well-trained in mold damage scenarios, educated in Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and Environmental Protection Agency (EPA) protocols. We trace the sources and locations of mold outbreaks using this research-based coursework and our extensive experience with microbial problems. 

SERVPRO designs a mold remediation plan that keeps your home’s residents and our crew safe from the effects spores and the mycotoxins produced by some strains of mold may have on susceptible individuals. We contain the affected area, employing physical barriers such as heavy plastic sheeting and advanced technologies like negative pressure air scrubbers. The goal is to create work and clean zones during remediation, avoiding the transfer of moldy materials into areas of your home that show no mold growth or damage. Managing this complex system appropriately without qualified teams of remediators is highly improbable. 

The zones created also permit us to be very deliberate about the removal of mold and debris, space by space. SERVPRO uses industry best practices, scraping the mold off surfaces and adding more aggressive yet non-destructive methods like soda blasting to ensure removal of all particles of the outbreak. HEPA filtered vacuums suction away moldy residues and our technicians apply EPA registered antimicrobials to inhibit future fungal growth. Let our professionals remediate and advise on controlling the moisture that underlies a mold challenge. 

When your home shows signs of mold damage, including visible colonies and the unmistakable musty smell that signals a problem, SERVPRO of Metairie has the crews, equipment, and products to abate an infestation. Call (504) 468-3046 to schedule an evaluation as soon as you suspect mold growth!

SERVPRO Rocks in New Orleans with Water Removal and Recovery

8/2/2019 (Permalink)

The Big Easy is always coming to life at night, and as an owner of a New Orleans nightclub, you should be able to attest to the high traffic you get once the sun goes down. All days of the week patrons are going to come into your club looking to cut loose and have a good time. Even a seemingly small-scale incident that requires drying efforts and extraction services could put a damper in your business.

As is the case with any business owner, your profits are one of the top concerns. That is why when you need water cleanup services for your New Orleans nightclub, you seek out the kind of professional outfit that can arrive quickly and provide the high-quality service to ensure that the job gets done the first time correctly. Regardless of the source of the incident, water damage is rarely something that you are going to be able to contend with on your own, even with a maintenance / custodial staff.

One of the reasons that you are going to want to seek out professional assistance to help you clean up the water damage to your facility is the money that you have put into the staging areas of your dance floor. This material is susceptible to oversaturation and warping, which can happen even after a brief period of exposure. Prompt extraction and drying are critical to preserving this material.

Another advantage to choosing professional cleaning services that our SERVPRO team provides is protecting all of the electronic equipment that you have. From the DJ booth to the amplifiers and speakers throughout the building, a modest presence of moisture can short out this equipment and require you to replace it. Our team utilizes high-grade dehumidification equipment to pull moisture from the area and replace it with overly dry air.

As a business owner, you are perpetually thinking about the success of your establishment and the experience of your patrons. The best choice that you can make when you face a situation demanding water cleanup is to trust our SERVPRO of Metairie restoration technicians. We can arrive quickly and help you to keep the nightlife of New Orleans alive and well. Give us a call anytime you need us at (504) 468-3046.