Recent Posts

Got Mold?

1/20/2021 (Permalink)

Are you wondering if you really have to worry if you can get mold in the winter?

Turning up the heater in the colder months will keep you cozy and warm. However, did you know that this very warmth also creates the perfect environment for a colony of mold? These infestations are both unsightly and can cause health effects for those who have allergies to these organisms. A mold colony can also spread quickly and secretly within your walls, compromising their strength and making your home or business unsafe. Mold and mildew, have recognizable differences. Mildew has a flat surface and will appear powdery. It begins growing with white coloration and will become yellow, brown, or black over time, while mold can be a wide range of colors and will have a fluffy appearance. The spores for both are everywhere, even in the air we breathe, and their risk increases when winter arrives since mold and mildew would much rather be where it’s warm when it’s cold outside (just like us).

Here are some tips for mold prevention this winter:

  • Mold and mildew feed on any organic material. Old food, the rug on your kitchen floor, or wooden cupboards - it’s all fair game for these organisms. Make sure surfaces are kept clean and dry and don’t allow food to sit out and become moist and warm.
  • Moisture condenses when it comes into contact with a colder area, so you will most likely see mold or mildew on tile grout, windowsills, and baseboards during the colder months. Taking care of leaks and areas that collect water right away will be a big help in keeping mold from becoming part of the family.
  • Once a colony establishes itself you can’t ever get rid of it completely. Once the moisture, warmth, and food it needs are reintroduced it will simply start to grow again.
  • Windows, exterior doorways, skylights, and indoor plumbing that are not properly sealed will produce conditions that are attractive to mold colonies. 
  • Keeping the air dry in kitchens, laundries, and bathrooms will be a big help when it comes to preventing mold this winter. Running these fans during times when the air is moist will do wonders. You can also use dehumidifiers in your home to prevent mold from establishing itself; follow the established recommendations for keeping your home at the proper level of humidity for this purpose. 

Rest assured you actually don’t have to worry about mold in the winter, if you take the proper steps to prevent it from colonizing.

If you have any concerns or suspect mold growth call  SERVPRO of Metairie, and allow us to put your mind to ease and solve your issue. 

We Are Here For You!

1/5/2021 (Permalink)

When you choose SERVPRO of Metairie as your choice for restoration, you are choosing a company and team that is compassionate, dedicated, honest, reliable, and trustworthy! 

So many residential and commercial users choose SERVPRO of Metairie is because..

24/7/365 Holidays, weekends, before 8AM, After 5PM, we are always answering the phone. What makes SERVPRO special is that even when our office is "closed" we have an answering service to dispatch to our on-call managers. When we are in the office one of our Job File Coordinators, will guide you through the process of what needs to be done to get our team over to your property.

With the 24/7 on-call responsibilities it takes a special type of person. Working with insurance, adjusters, environmental hygienists, local fire/police, and the home or business owners is no easy task! Our team truly is something special, and we are so thankful for them. 

Honestly is our policy SERVPRO of Metairie is always honest. We understand how frustrating it is to deal with water, fire, mold, or storm problems. We want to make all our customers feel comfortable before we even enter the home or business. We will always be upfront with what the damage/costs will look like and provide you with options when we can.

When you have a need for mitigation or restoration, give us a shout. As we said, 24/7/365 we are here for YOU. (504) 496-0193, There is truly no one better than SERVPRO of Metairie.

We’re Local!

1/4/2021 (Permalink)

SERVPRO of Metairie is based right in Kenner, Louisiana. Our warehouse is centrally located in Kenner, which surrounds Metairie, Jefferson, River Ridge, and New Orleans. We recently moved to a new location in Kenner because we were expanding so much we needed more room! Our new warehouse is triple the size to house all of our equipment, office staff, and technicians. 

Because we are centrally located we are familiar with the area and the types of homes and businesses that surround us. The types of homes and businesses drastically differ when you start moving from Kenner to New Orleans. With the older homes in New Orleans, there are a lot more issues we may run into. Such as asbestos, antique parts of the home we need to take extra care of, and the smaller space to work with. Our location also gives us quick access to the major highways and roads to travel effectively throughout Jefferson and the Greater New Orleans Area.

SERVPRO of Metairiehas helped thousands of Mom and Pop Shops, homeowners, renters, and large corporations get back on their feet post-fire, water, storm, or mold damages. 

If you ever experience any type of man-made or natural disaster do not hesitate to call us. We are available 24/7 to offer any help. We also offer COVID-19 cleanings through our CERTIFIED: SERVPRO Cleaned program. We are always able to squeeze you in if you are in an emergency situation. We understand how frustrating it is when you need help immediately and the next available appointment isn’t until a week out.   

Call us in the morning, afternoon, or evening, seven days a week. (504) 496-0193

Commercial Vehicle Water Damage

12/11/2020 (Permalink)

After a long day on the road, one of your employees or yourself may leave the sunroof or window open. Depending on what weather is outside there is a chance your Metairie business’s commercial vehicle may actually have water damage! Especially in the South, mildew and mold can happen when it's hot and muggy outside and the inside of the commercial vehicle is wet.

SERVPRO of Metairie has dealt with maybe water damage claims inside the home, commercial buildings, and commercial vehicles. We always ensure proper deodorization, drying, and getting rid of staining.

Also, don’t forget we offer COVID-19 cleanings for your commercial vehicle as well. Kill two birds with one stone and call us today at (504) 496-0193for any water damage or COVID-19 cleanings you may need.

Ways to (Safely) Deck the Halls This Season

12/9/2020 (Permalink)

Holiday cooking, decorations, Christmas trees, and candles are all major fire hazards that come to play during the holiday season. Check out the below tips on how to safely celebrate the holidays.

  1. Ensure all lights are not frayed or broken and put at most three on one extension cord.
  2. When buying an artificial tree, check for a fire-resistant label. Never place an artificial tree near a fireplace or radiator.
  3. If you are going the live tree route, make sure you buy a healthy tree and water it throughout the season.
  4. If hanging decorations off your roof, make sure your ladder has stable placement and wear traction wielding shoes.
  5. Never light a fireplace if you are hanging stockings in front of it.
  6. Turn holiday lights off when leaving for an extended period of time or going to bed. Your best bet is to use a timer.

SERVPRO of Metairie is here for you and your family the entire holiday season. Whether you burn the Christmas ham and need odor control, or your Menorah tips over and causes a house fire we are the pros in fire, smoke, and water mitigation.

Recover & Reopen Your Business After a Disaster | SERVPRO® of Metairie

11/25/2020 (Permalink)

Building up your own business is an extremely rewarding thing, but when it comes to the possibility of a natural disaster, the future is never certain. Many businesses are permanently derailed by disasters annually due to the difficult task of recovery—but thankfully, risks can be significantly mitigated by planning in advance for how you will recover.

Safety is always the top concern when it comes to preparing your business for the worst, but once your safety plans are in place, you can begin thinking about the physical recovery process. Handling insurance, restoration, communications and applying for disaster assistance can all work together to get your doors reopened faster so you can get back to business.

Get Your Doors Reopened Faster After a Disaster Strikes Your Business

Check in with your insurance and restoration providers. There are many things that might be covered on your commercial policy, but because each one differs, it is best to check with your provider to know for sure. Once you do this, it is time for the restoration to begin—contact your commercial restoration provider quickly so they can begin formulating a response for you.

Make customers aware of the recovery plan. It is smart to get in touch with your customers right away after a disaster so they are aware of what to expect. Social media can provide a simple way to reach people quickly, and can give you the chance to promote any ways that customers can support you during the closure, such as buying gift cards or pre-purchasing items online to help your revenue during a difficult time.

See what disaster assistance you qualify for. After an official disaster event is declared, there will be many resources available to business owners such as disaster recovery loans from the Small Business Administration. These loans tend to be easy to qualify for, carry low-interest rates and can be used for many different expenses that a business owner may incur throughout the recovery process.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

Metairie's Advanced Technology and Techniques for Water Damage

11/17/2020 (Permalink)

What sets SERVPRO of Metairie apart is our advanced technology and techniques that allow us to be pioneers in the restoration industry. The technology and best practices we use allows SERVPRO of Metairie to get your home or business back to its preloss condition in no time!

When we first get to a job we need to measure the water damage using infrared cameras and moisture detection and measurement devices. The infrared camera allows us to see what the naked eye cannot see. 

Our powerful extraction equipment speeds the drying process by removing the water from your home or business. SERVPRO of Metairie uses both Truck-mounted and portable extraction units to perform efficient water removal.

Our drying equipment includes Industrial-grade dehumidifiers that help prevent secondary water damage like swelling and warping of floors, walls, and furniture and High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.

Our professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

If you are experiencing water damage in your Metairie home or business call us today!

Reducing Fire Risks in Your Office

11/16/2020 (Permalink)

Offices across the United States suffer from fires more often than you think. A fire in the workplace is devastating to not only employees but also the business owner. Depending on how large the fire is if you are not prepared the likelihood of recovering can lower. Educating employees on common fire risks and ensuring they follow protocol can help minimize fires.

Damaged Power Cords

Because offices are jampacked with computers, phones, printers, kitchen appliances, and more, over time the electrical system can become overwhelmed. This can cause electrical shock which can result in a spark or fire starting. To avoid this from happening, check on your electrical panels regularly and make sure no wires are corroded. 


If your office is not regularly being cleaned, dust is accumulating. When dust builds up on wood, metal, and plastic it can become a fire hazard. Items that heat up such as computers, microwaves, and wires should always be kept dust-free.

Combustible Materials

Offices often have many papers, boxes, furnishing, and packaging lying around. All of these items can cause a fire to spread quicker than normal. Although many items are important to the daily functions of the office, try to keep it as tidy and minimal as possible. Fireproof furniture and desks should also be considered for the purposes of limiting what gets damaged and how fast the fire spreads.


Most offices have one computer per employee. Depending on how many employees you have, those can all be fire hazards. Employees should ensure they are not letting their computers overheat, or leaving laptops on materials that can catch fire if the laptop heats up too much. All employees should shut down their computers daily, and especially on the weekend.

After learning of all the fire hazards present in offices, it is important to have a plan. SERVPRO of Metairie offers an Emergency Ready Profile which allows for us to start mitigation sooner to get you back into your building quicker. Call us today to get one up!

Flooding Can Happen Anywhere

11/13/2020 (Permalink)

Cities all across America experience flooding to some extent. According to the National Weather Service, common sources of floods include: 

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash
  • Dam Breaks/Levee Failure

 Although Louisiana is not known to experience heavy snow, residents often travel to where it does snow and should be wary of the potential flooding impacts. On the contrary, Louisiana residents do experience large amounts of rainfall, flash flooding, river flooding, and systems. 

After a flood, you should tune in to your local news for updates and pertinent information. Always avoid floodwater and any damage such as fallen trees. Be sure to contact loved ones that might have also been affected by the flood to make sure they are fine.

If your home or business experiences a flood, SERVPRO of Metairie can assist! We can get your back to your preloss condition in no time. We help make it “Like it never even happened.”

Practicing Fire Prevention While Enjoying Winter Holidays | SERVPRO® of Metairie

11/10/2020 (Permalink)

House fires can occur at any time of the year and regardless of the weather—but during periods of cool weather in the winter, their likelihood is increased. Winter is the peak time for household fires based on reporting from the Red Cross. There are many reasons why house fires may occur, but many winter and holiday activities do increase the likelihood that a fire can occur.

Cooking accidents are always a top cause of fires, and people do tend to cook more when the weather turns cooler. Additionally, using space heaters, fireplaces and holiday decorations can all increase the risk of a house fire, too—here are some tips for how you can still enjoy these winter activities safely.

Enjoy Winter Activities While Keeping Your Fire Risk Low

Keep safe when cooking. Most frequently, household fires are caused by accidents surrounding cooking and baking—and with more people cooking holiday meals or baking winter treats, this is especially true during the cooler months. When in the kitchen, be very careful about where flammable objects are placed, never leave cooking food unattended and keep a fire extinguisher in the vicinity at all times, just in case.

Heat the house with proper precautions. A space heater is a great tool for knocking the chill out of the air, but it is important to always use them carefully as they are responsible for many fires every year. Any space heater should be equipped with safety features such as tip-over and overheating sensors, and never used around any flammable objects. If you are using a fireplace to heat your home, make sure your chimney has been inspected for the season and you practice all recommended fire-safe habits.

Decorate with care. Winter holiday decorations such as string lights are festive and fun, but they can introduce more dangers as well. Around 25% of fires of Christmas trees are started by decorations, but by checking your cords for wear and tear, unplugging everything when it will be unattended and safely plugging things into multiple outlets, you can greatly reduce the chances of this occurring.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.